ChatNCC

ChatNCC Privacy Policy

Last Updated: 2025-05-31

Effective Date: 2025-05-31

1. Introduction

This privacy policy ("Policy") describes how ChatNCC Inc. ("Company", "ChatNCC", "we", "us") collects, uses, and shares personal information of consumer users of this website, ChatNCC (https://chatncc.com) (the “Site”), as well as associated products and services, including UploadThing (together, the “Services”). It applies to personal information that we collect through the Site and our Services as well as personal information you provide to us directly. By using the Site or the Services, you accept the practices and policies described in this Policy and consent to the collection, use, and sharing of your personal information as described below. If you do not agree to this Policy, please do not use the Site or the Services.

2. Personal Information We Collect

We collect personal information about you in a number of different ways. Our products, ChatNCC and UploadThing, collect different personal information:

  • Personal Information From Users Of ChatNCC: User content (prompts, uploaded files such as PDFs, images, text), and information you provide (e.g., feedback).
  • Personal Information From Users Of UploadThing: User content (files you upload) and information you provide (e.g., feedback).
  • Personal Information From Users Of Our Websites Generally: General identifiers (full name, email address, Google Account ID), online identifiers (usernames, passwords, cookies, device info, IP address, location), protected classification characteristics (age, race, nationality, etc.), commercial information (billing details, payment history, preferences), audio/video recordings (with consent), professional information (job title, employer), and any other information you provide.
  • Personal Information We Get From Others: Information obtained from third‑party sources that we may combine with information collected directly.
  • Information We Collect Automatically: Device and usage logs (operating system, browser, referral URL, pages viewed, time spent, timestamps, etc.).
  • Cookies: Session and persistent cookies to provide a personalized experience.
  • Analytics Information: Aggregated usage data collected via analytics services.
  • Additional Information: Information you provide through contact forms, email, phone, or other communications.

3. How We Use Your Personal Information

Subject to this Privacy Policy, we may use your information to:

  • Provide and personalize the Services, verify your identity, and fulfill your requests.
  • Offer customer support and send service‑related communications.
  • Send marketing communications (you may opt‑out).
  • Research and development, including creating aggregated or anonymized data.
  • Train AI models – we do NOT use your personal information for AI training.
  • Comply with legal obligations, protect rights, and enforce our terms.
  • Detect, prevent, and investigate fraud, security incidents, or illegal activity.

4. How We Share Your Personal Information

We may disclose your information to:

  • Affiliates for consistent service delivery.
  • Third‑party service providers (e.g., Microsoft Azure, Amazon Web Services, Vercel, OpenAI, Google Gemini, Anthropic Claude, OpenRouter) that help us operate the Services. Links to their privacy policies are provided in the original document.
  • Professional advisors (lawyers, accountants, etc.).
  • In connection with corporate restructuring, mergers, acquisitions, or bankruptcy.
  • When required by law, legal process, or to protect our rights.
  • Other parties with your consent.

We do not sell your personal information.

5. Your Choices Regarding Your Personal Information

  • Email Communications: You may unsubscribe via the link in our emails or by contacting us.
  • Cookies: You can adjust your browser settings to reject cookies, though this may affect functionality.

6. Security Of Your Personal Information

We employ reasonable security measures to protect your data, but no transmission or storage method is 100% secure.

7. International Users

The Services are provided in the United States and governed by U.S. law.

8. Children

The Services are not intended for children under 13. We do not knowingly collect personal data from children.

9. Do Not Track

We currently do not respond to Do Not Track signals.

10. Updates To This Privacy Policy

We may update this Policy at any time. Material changes will be posted on our website with an updated Effective Date.

11. Contact Us

Email: charlie@chatncc.com